The Situation

South Coast Home Improvements wanted to scale revenue by generating more form, phone and email enquiries for their highest-value products such as conservatories and windows.

South Coast Home Improvements - luxury installation

49% revenue increase
in the 1st 6 months

The Solution

  • Google Ads auditing identified significant spend being allocated towards brand traffic and door-related searches that were no longer part of the core strategy
  • Complete restructuring of PPC campaigns, ad groups, keywords and ad copy to focus on windows and conservatories
  • Separation of brand and non-brand activity to improve reporting accuracy
  • Removal of inefficient Search Partner and Display Network traffic
  • Location targeting refinement to focus on core service areas
  • Removal of unnecessary spend on paused product categories
  • Creation of dedicated landing page strategies for key product types, locations and styles
  • Tracking improvements including call tracking reviews, consent mode validation and conversion measurement enhancements
  • Ongoing PPC optimisation based on lead quality and business outcomes rather than click volume alone
  • Restructure of main website navigation to include locations and other key pages to strengthen internal linking and improve SEO visibility for location-based searches
  • Top category and sub category product pages meta data and onsite content optimisation to improve SEO visibility
  • Location product pages meta data optimisation to improve SEO visibility
South Coast Home Improvements - website screenshot - on a mobile device

ThoughtShift have provided invaluable help and guidance for us, with a particular shoutout to both Zak and Georgina – they are both always prompt to respond to enquiries and always on the ball with what’s going on and what the plan ahead is.

- Nick Brook, CRM Manager at South Coast Home Improvements

The Results

  • 49% increase in year on year revenue in the 1st 6 months
  • 30+ top 10 positions for the target SEO keywords
  • Contact page key events up 82%
  • Conservatories page key events up 42%
  • Quote Builder key events up 105%
  • Lean-To Conservatories page key events up 1,500%
South Coast Home Improvements - website screenshot